Privacy Policy

We take your privacy seriously and follow the procedures set out in this policy when using your information. By using this website and providing your information, you consent to its use in accordance with this policy.

Information Collected

For the purpose of the Data Protection Act 2018, the data controller is Interfone Flowers. We will only use the information we collect about you lawfully, to process your order and provide you with the best possible service.

If you use our services or contact us with an enquiry, we may collect personal information such as your name, address, phone number and email address. This information is used only to respond to your enquiry or fulfil your order. We will never collect sensitive information without your consent.

Use of Information

Your information will be held on a secure database in the UK and may be accessed by our staff or those who provide support services to us. We may share your information with trusted third parties, such as merchant services or suppliers, where necessary to process your order. Your financial details are never shared.

Where permitted, we may use your personal information to provide you with details about goods or services that may be of interest. We will only share your information with third parties for marketing purposes if you have given consent.

We may pass aggregate, non-identifiable information about website usage to third parties. If we need to transfer your data outside the European Economic Area (other than for fulfilling your order), we will obtain your consent beforehand.

We aim to keep your information accurate and up-to-date. Please contact us if your details need updating or deleting, and we will respond promptly.

Use of Cookies

Unless you object, our system will issue cookies to your device when you log on. Cookies store small amounts of information about your browsing habits and help personalise your website experience. You may be able to modify your browser settings to decline cookies; however, doing so may affect website functionality.

Security

We employ security measures to protect your information from unauthorised access, unlawful processing and accidental loss or damage. However, transmission of information via the internet cannot be guaranteed as completely secure.

We retain your information for as long as required by law. We may disclose your personal data if our business or assets are sold, acquired, or where required by law.

You are entitled to request a copy of the personal data we hold about you.

We may amend this Privacy Policy at any time. Significant changes will be posted on this website. All comments or requests regarding your information are welcomed and may be submitted via our contact page.